Wednesday, June 25, 2008

Are you leaving Singapore with the correct Passport?

Next time when you are leaving our Fine country, do make sure that you are leaving this country with your own passport. If not, you will be really sorry..

In a rush to catch a flight at Singapore Changi Airport's Budget Terminal, 61 year old retiree Ang Heng Soon, left his house with the wrong passport. Instead, he took his 39 year old son's passport. Both passports were left on the dining table as his son was also flying out the same day on a business trip to Hong Kong.

The honest mistake was only discovered later in the day, when Mr Ang had already cleared security checks at Changi Airport and flew to Vietnam. Despite having the wrong passport, Mr Ang was able to check in at the Tiger Airways counter in order to board his flight to Ho Chi Minh City for his six-day holiday. He, then, managed to clear past Certis Cisco officers at the entrance to the restricted area.

However, he did face some problems at the immigration checkpoint. The Automated Clearance System failed to pick up his fingerprint scan and so the Checkpoints Authority told him to go through the manual clearance instead. Despite this diversion, an officer cleared him to leave Singapore and he boarded his flight.

Mr Ang only realised his mistake during the flight. Once he arrived in Ho Chi Minh City, he informed immigration authorities there and they sent him back immediately on the same plane back to Singapore. Around the same time in Changi Airport's Terminal 1, Mr Ang's son, Vincent, discovered he had his father's passport and cancelled his flight to Hong Kong.

Immigration and Checkpoints Authority confirmed that Mr Ang had cleared all the checks at the airport despite showing his son's passport. In a statement, it said that the immigration officer who looked at his passport and did the 'face-to-face verification' let him through because he bore a resemblance to the photo in the passport.

ICA spokesman apologised to Mr Ang for the inconvenience caused and said that ICA takes a serious view of such lapses. But the question is, how did this happen? From a security point of view, this is pretty shocking.

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